A November email with the improper subject line offered 9 million student loan borrowers debt relief. Adjust.

By Madhupriya

December 4,2022

Metalnation.org

Image Credit:-Google

An updated email on the status of their debt relief will shortly be sent to millions of borrowers of student loans.

Metalnation.org

The Education Department of President Joe Biden sent out an email to nearly 9 million borrowers on November 22 and 23, 

Metalnation.org

with the subject line "Your Student Loan Debt Relief Application Has Been Approved." 

Metalnation.org

Insider has learnt that the inaccurate subject line was intended to simply alert applicants that their applications had been received with the subject line: 

Metalnation.org

"Update on Student Loan Debt Relief." Accenture Federal Services, a subcontractor of the department that sent the email notifications, made this error.

Metalnation.org

Although the email's information about how debt relief is currently being delayed in court and how loans cannot currently be discharged was accurate, 

Metalnation.org

Accenture will be sending new emails to those impacted borrowers in the coming days with a corrected subject line. Accenture is acting on behalf of the department.

Metalnation.org

Accenture, in a statement to Insider, said that it "regrets the human error that resulted in an email being sent to a handful of student loan debt relief applicants with an erroneous subject line."  

Metalnation.org

READ MORE

Metalnation.org

THANKS FOR READING